This privacy notice for Durendal LLC (doing business as Crux Leads) ("Crux Leads," "we," "us," or "our") describes how and why we may collect, store, use, and/or share ("process") your information when you use our services ("Services"), such as when you:
Visit our website at https://www.cruxleads.com, or any website of ours that links to this privacy notice.
Engage with us in other related ways, including sales, marketing, or events.
Questions or concerns? Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. For further questions, please contact us at [email protected].
SUMMARY OF KEY POINTS
What personal information do we process? When you use our Services, we may process personal information depending on how you interact with Crux Leads, the choices you make, and the features you use.
Do we process sensitive information? Yes, when necessary and permitted by law, with your consent.
Do we receive information from third parties? Yes, including public databases, marketing partners, social media platforms, and other outside sources.
How do we process your information? To provide, improve, and administer our Services; communicate with you; ensure security and fraud prevention; comply with laws; and for other purposes with your consent.
Do we share information? Yes, in specific situations with select vendors, partners, and service providers.
How do we keep your information safe? Through organizational and technical security measures. However, no system is 100% secure.
What are your rights? Depending on your location, you may have rights regarding access, correction, deletion, and control of your personal data.
TABLE OF CONTENTS
What Information Do We Collect?
How Do We Process Your Information?
When and With Whom Do We Share Personal Information?
What Is Our Stance on Third-Party Websites?
Do We Use Cookies and Tracking Technologies?
How Do We Handle Social Logins?
How Long Do We Keep Your Information?
How Do We Keep Your Information Safe?
Do We Collect Information From Minors?
What Are Your Privacy Rights?
Controls for Do-Not-Track Features
Do California Residents Have Specific Rights?
Do Virginia Residents Have Specific Rights?
Do We Make Updates to This Notice?
How Can You Contact Us?
How Can You Review, Update, or Delete Your Data?
1. WHAT INFORMATION DO WE COLLECT?
We collect personal information you provide (e.g., names, emails, phone numbers, addresses, billing information, payment details via Stripe), as well as automatically collected device and usage data (e.g., IP address, browser type, cookies, log data).
We may also collect information from third-party sources such as marketing partners, public databases, and social media platforms.
2. HOW DO WE PROCESS YOUR INFORMATION?
We process your information to:
Provide and manage your account.
Deliver and improve Services.
Respond to inquiries and support requests.
Send administrative, service, and promotional communications.
Deliver targeted advertising.
Prevent fraud and enhance security.
Comply with legal obligations.
3. WHEN AND WITH WHOM DO WE SHARE PERSONAL INFORMATION?
We share data with:
Vendors and service providers (e.g., AWS, Stripe, Google, Twilio, HubSpot).
Advertising/marketing platforms (e.g., Facebook Ads, Google Ads).
Affiliates and business partners.
During mergers, acquisitions, or asset sales.
As legally required.
4. WHAT IS OUR STANCE ON THIRD-PARTY WEBSITES?
We are not responsible for third-party websites, services, or applications linked from our Services. Review their privacy policies before sharing data.
5. DO WE USE COOKIES AND TRACKING TECHNOLOGIES?
Yes. We use cookies, pixels, and similar technologies for analytics, personalization, and advertising. See our Cookie Policy for more details.
6. HOW DO WE HANDLE SOCIAL LOGINS?
If you log in via social media (e.g., Facebook, Google), we may receive profile data (name, email, photo, etc.) in accordance with your privacy settings.
7. HOW LONG DO WE KEEP YOUR INFORMATION?
We retain data only as long as necessary for legitimate business purposes or as required by law. Once no longer needed, we securely delete or anonymize it.
8. HOW DO WE KEEP YOUR INFORMATION SAFE?
We implement appropriate technical and organizational security measures. However, no system is 100% secure. Transmission of data is at your own risk.
9. DO WE COLLECT INFORMATION FROM MINORS?
We do not knowingly collect data from or market to individuals under 18 years old. If discovered, we will delete such data promptly.
10. WHAT ARE YOUR PRIVACY RIGHTS?
Depending on where you live, you may have the right to:
We currently do not respond to DNT browser signals, as no standard exists.
12. DO CALIFORNIA RESIDENTS HAVE SPECIFIC RIGHTS?
Yes, under the CCPA and Shine the Light law, you may request details on how we handle your data and exercise deletion or opt-out rights. Requests: [email protected].
13. DO VIRGINIA RESIDENTS HAVE SPECIFIC RIGHTS?
Yes, under the Virginia Consumer Data Protection Act (VCDPA), you may request access, correction, deletion, and opt-out of data processing. Requests: [email protected].
14. DO WE MAKE UPDATES TO THIS NOTICE?
Yes. We may update this notice periodically. The updated version will be indicated by a new “Last updated” date and is effective upon posting.
15. HOW CAN YOU CONTACT US?
If you have questions or comments about this notice, contact us:
Durendal LLC (d/b/a Crux Leads) 30 N Gould St Ste R, Sheridan, WY 82801, USA Email: [email protected]
16. HOW CAN YOU REVIEW, UPDATE, OR DELETE YOUR DATA?
You may submit a request by emailing [email protected]. We will act in accordance with applicable data protection laws.